Managing Performance

Course Duration: 3 Hours | In any professional setting, a person’s success is determined by the performance outcomes s/he creates and how it is created. At the start of your career, it is important to know how to do this well in your own individual capacity as an employee, expert, or team member. Once you move to lead and manage teams, you are expected to achieve these performance outcomes with and through your teams. This course explores all the levers at your disposal to get the best performance outcomes -by yourself and the team. It gives you practical and easy-to-use techniques and tools and tips from professionals who have gone through the same journey.
Usha Rangarajan · December 9, 2021

Whom is it for?

  • Managers and Supervisors
  • Human Resources Professionals
  • Team Leaders and Project Managers
  • Performance Management Specialists
  • Business Owners and Entrepreneurs

It is often taken for granted that all managers know how to conduct performance appraisals.
Conducting performance reviews for teams is not only limited to performance rating or sharing feedback; it requires a conversation that focuses on both the performance as well as the development of the team member.
Most managers treat performance and development conversations as separate whereas these conversations should be planned together.

What will you learn?

  • Understanding performance expectations in a work set-up & the key levers to performance 
  • Be able to set oneself up for success and high performance, and managing the barriers to performance 
  • Be able to deliver high performance through a team, and manage members who don’t meet the expectations

About Instructor

Usha Rangarajan

Usha is a corporate consultant and coach. Earlier, she was the Chief Transformation Officer of Tata Teleservices, and has worked with various other corporates including Wipro and Indian Hotels. Usha's consulting and teaching is focused on the areas of customer centricity and service excellence.

19 Courses

+44 enrolled
Not Enrolled
2000 INR

Course Includes

  • 7 Lessons
  • 1 Quiz
  • Course Certificate