Design Thinking for Problem Solving
Course Duration: 3 Hours | We face various kinds of Problems and often solutions seem obvious. If the solutions are so obvious why do the problems still exist? Is there a secret sauce that enables smart managers to come up with innovative solutions? This course offers participants that Secret Sauce - a Design Thinking Framework- to help you build innovative solutions by looking beyond the obvious. This course will help change your perspective towards looking at a problem thus helping you shine in your role.
Whom is it for?
- Team Leads
- Project Managers
- Customer Engagement Executives
- Delivery Managers
What will you learn?
- Understand the process of design thinking and its importance through case studies
- Importance of asking the right question and find out the right problem with your product
- Be able to redesign customer experience for your products/services
- Overcome common blocks that hold organizations back from growth
- Learn how to empathize and understand the needs and problems of users
Course Content
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Course Includes
- 9 Lessons
- 1 Quiz
- Course Certificate
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