Design Thinking for Problem Solving
Course Duration: 3 Hours | If solutions are obvious, why do problems persist? The secret lies in Design Thinking—a powerful framework used by smart managers to unlock innovative solutions. This course helps you look beyond the obvious, change your problem-solving perspective, and develop creative strategies to excel in your role.
Whom is it for?
- Team Leads
- Project Managers
- Customer Engagement Executives
- Delivery Managers
What will you learn?
- Understand the process of design thinking and its importance through case studies
- Importance of asking the right question and find out the right problem with your product
- Be able to redesign customer experience for your products/services
- Overcome common blocks that hold organizations back from growth
- Learn how to empathize and understand the needs and problems of users
Average Review Score:
★★★★★
Great insights into Design thinking
★★★★★
Great insights and approach for design thinking
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Course Content
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Course Includes
- 9 Lessons
- 1 Quiz
- Course Certificate
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GlobalGyan Leadership Academy
The session was very well designed the content was explained in a simple and practical manner. The only challenge faced during the session was related to accessibility—YouTube is not supported on our company laptops, which made it slightly difficult to view some of the shared video content.