Whom is it for?
- Team Leads
- Project Managers
- Customer Engagement Executives
- Delivery Managers
What will you learn?
- Understand the process of design thinking and its importance through case studies
- Importance of asking the right question and find out the right problem with your product
- Be able to redesign customer experience for your products/services
- Overcome common blocks that hold organizations back from growth
- Learn how to empathize and understand the needs and problems of users