Whom is it for?
- Business Leaders and Executives
- Marketing and Sales Professionals
- Customer Experience Managers
- Entrepreneurs and Business Owners
- Individuals interested in understanding the psychology of trust and its impact on business relationships
What will you learn?
- The psychology and science behind the trust, and how do they impact our businesses
- Elements that help build trust during crises
- Using a trust to lead businesses during crises
- Understand the touchpoints of a customer and develop strategies to gain an emotional connection with your customer
- Importance of building a lasting relationship with the customer and learn how to build trust for the future?