How Secret is Your Strategy?

Walk into most boardrooms and you’ll find an odd paradox at play. Leaders speak of their company’s strategy in hushed tones, as if revealing it might invite espionage or betrayal. The PowerPoint is “confidential,” the document marked “for internal circulation only.”

And yet, if you want your strategy to actually work, you need everyone to know it.

Yes, everyone: employees on the frontlines, your vendors, your partners, even your customers. A strategy that’s secret is like a map locked in a safe: beautiful, perhaps, but completely useless to the travellers who need it.

Strategy Needs Sunlight, Not Secrecy

A strategy is not a military operation. It’s a shared journey. The more people who understand where you’re going and why, the more likely you are to get there.

And since no strategy stands still, it must evolve constantly which means your people, your partners, and even your customers need to keep shaping it with their insights and experiences.

Ironically, it’s tactics— not strategy — that deserve secrecy. A new pricing plan, a hiring blitz, or a marketing campaign can be kept under wraps until launch. These are short-term manoeuvres meant to create surprise.

But strategy? It’s the long game. If it’s worth doing, it will inevitably become visible in your actions and decisions. You might as well get everyone rowing in the same direction from the start.

Where Most Organisations Fail

The real problem isn’t that companies keep their strategies secret from the competition; it’s that they keep them secret from their own people.

Ask ten employees what their company’s strategy is, and you’ll likely get ten different answers — or worse, blank stares. Somewhere between the boardroom and the front line, clarity dies a painful death by PowerPoint.

One of the rare exceptions is IndiGo’s “On Time” commercial from 2010.

In less than a minute, IndiGo told the world exactly what its strategy was: we will win by being on time.

The brilliance wasn’t in the slogan; it was in how the ad showed every stakeholder, from ground staff to pilots, playing a role in delivering that promise. That’s what strategy clarity looks like.

How to Articulate Your Strategy So Everyone Gets It

Simplify to the Core.

Strip away the jargon. Forget about “synergistic capabilities,” “value chains,” or “differentiated value propositions.” If the employee farthest from the boardroom, the one serving the customer or running the machine, can’t explain your strategy in a single line, it’s not ready yet.

Anchor It in a Visible Metric.

Don’t express your strategy in terms of revenue, margin, or EBITDA. Those are results, not rallying cries. Instead, define success with something everyone can see: delivery time, defect rate, repeat customers, smiles per customer — anything tangible enough for people to notice without a dashboard.

Communicate Till You’re Tired of It.

Most leaders assume that one big town hall or a bunch of posters on the wall or (the best of all!) computer screensavers will do the job. It won’t. Strategy needs repetition, reinforcement, and stories. When you’re sick of saying it, that’s probably when people are starting to get it.

In Closing

A strategy that lives in secrecy is just theory. A strategy that lives in people’s hearts and actions — that’s execution.

So stop treating your strategy like state secrets. Let it breathe. Let it travel. Let everyone make it their own.

That’s how a strategy stops being just a plan, and becomes a movement.

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