2-Month Blended Journey Sales Mastery Program @ India’s Leading Telecom Powerhouse

Home Client Engagements 2-Month Blended Journey Sales Mastery Program @ India’s Leading Telecom Powerhouse

Client

Objective

In the telecom industry, the complexity of solutions and the sophistication of buyers demand a sales approach that goes far beyond product pitching. Territory Sales Managers and Inside Sales Representatives must navigate technical conversations, build consultative relationships, and collaborate seamlessly across roles—all while managing increasingly complex sales funnels and competitive landscapes.

Our client a leading telecom powerhouse recognized that their frontline sales force needed more than traditional sales training. They required a comprehensive transformation that would equip Territory Sales Managers (TSMs) and Inside Sales Representatives (ISRs) with practical tools to convert leads into results, collaborate more effectively across functions, and evolve from transactional sellers into trusted consultative professionals.

Program

Design

The Sales Mastery Program emerged from this strategic vision, designed as a blended, experiential learning journey that combined mindset transformation with practical skill development. The approach was intentionally hands-on, using real sales scenarios and live simulations to ensure that learning translated immediately into improved performance in the field.

2-Month

Journey

25+

Managers

Role Plays

Sales Simulations

Key Themes

Covered

Consultative Selling & Mindset Transformation
Shift from transactional to consultative sales approaches, focusing on value-driven conversations with clients and adapting to modern buyer expectations through NLP and mindset reset techniques.
Advanced Prospecting & Negotiation Skills
Techniques to effectively identify, qualify, and engage prospects, followed by mastering objection handling, persuasive selling, and negotiation strategies to close high-value deals.
Effective Remote Selling & Communication
Best practices for managing remote sales processes, mastering virtual selling tools, telephone etiquette, and using clear, compelling communication to build rapport and maintain client engagement.
Sales Funnel Management & Forecasting
Developing expertise in managing the sales funnel, forecasting with greater accuracy, and taking proactive ownership of pipeline development and account management.
Internal Collaboration & Role Alignment
Breaking down silos between Inside Sales Representatives (ISRs) and Territory Sales Managers (TSMs) to enhance coordination, share accountability, and drive seamless customer experiences from lead generation to deal closure.
Sales Simulations & Real-World Practice
Immersive role-playing and simulations for realistic practice of sales techniques, coaching, and developing personalized roadmaps for long-term sales success.

Key

Takeaways

Throughout this intensive two-month journey, the Sales Mastery Program created fundamental shifts in how sales managers approached both client relationships and internal collaboration, generating improvements that were immediately visible in sales conversations and team dynamics.

Sales Process Mastery Participants gained significantly greater clarity on their sales funnel management and personal accountability, with many reporting improved ability to forecast accurately and manage pipeline progression more strategically and systematically.
Consultative Selling Confidence The program generated substantial improvements in confidence when handling client objections and presenting value propositions, enabling sales professionals to engage in more sophisticated, consultative conversations that differentiated them from competitors.
Cross-Functional Collaboration Sales teams developed better coordination and communication between inside and territory roles, eliminating silos and creating seamless handoffs that improved client experience and accelerated deal progression through complex sales cycles.
Professional Sales Ownership Participants demonstrated higher engagement and genuine ownership of their individual sales journeys, moving from reactive order-taking to proactive relationship building and strategic account development that created sustained competitive advantage.