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Basic , Leadership & People Management ,

Empathy Essentials

Duration: 30 mins
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Guan D'Penha · July 19, 2024

Whom is it for? 

  • Business Student
  • Professionals
  • Entrepreneurs
  • Team Leads
  • Mid-Level Managers
  • First Time Managers

What will you learn? 

  • Define empathy and distinguish it from sympathy
  • Understand the different components of empathy
  • Identify the benefits of empathy in personal and professional relationships
  • Recognize the barriers to empathy
  • Understand the role of empathy in fostering a more compassionate and inclusive society.
Average Review Score:
★★★★★

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Course Content

About Instructor

Guan D'Penha

Guan has majored in Sociology and holds minors in English Literature and Psychology. She graduated from St. Andrew’s College which is affiliated with the University of Mumbai. She has previously worked with Teleperformance in various capacities. Whilst with Teleperformance, she also worked as a Fraud Analyst for a leading financial institution based in the UK. She comes with over 7 years of experience in the field of training, having worked as a Training Officer and specializes in Voice, Accent, Language, Behavioural, and Communication Skills Training.

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Course Includes

  • 1 Lesson
  • Course Certificate

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