GlobalGyan Leadership Academy

Menu
Basic , Leadership & People Management ,

Mastering Customer Service

Duration: 30 mins
View Course details
Guan D'Penha · July 18, 2024

Whom is it for? 

  • Professionals
  • Entrepreneurs

What will you learn?

  • Define the core principles of excellent customer service
  • Learn the importance of customer satisfaction in business success
  • Develop effective communication skills for interacting with customers
  • Learn methods to exceed customer expectations and build customer loyalty
  • Understand how to provide exceptional service in a diverse and inclusive manner
Average Review Score:
★★★★★

You must log in and have started this course to submit a review.

Course Content

About Instructor

Guan D'Penha

Guan has majored in Sociology and holds minors in English Literature and Psychology. She graduated from St. Andrew’s College which is affiliated with the University of Mumbai. She has previously worked with Teleperformance in various capacities. Whilst with Teleperformance, she also worked as a Fraud Analyst for a leading financial institution based in the UK. She comes with over 7 years of experience in the field of training, having worked as a Training Officer and specializes in Voice, Accent, Language, Behavioural, and Communication Skills Training.

16 Courses

Preview this Course
Mastering Customer Service
Not Enrolled
Register
499 INR

Course Includes

  • 1 Lesson
  • Course Certificate

Report

Harassment or bullying behavior
Contains mature or sensitive content
Contains misleading or false information
Contains abusive or derogatory content
Contains spam, fake content or potential malware

Block Member?

Please confirm you want to block this member.

You will no longer be able to:

  • See blocked member's posts
  • Mention this member in posts
  • Invite this member to groups
  • Message this member

Please allow a few minutes for this process to complete.

Report

You have already reported this .