GlobalGyan Leadership Academy

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Emotional Intelligence

Duration: 30 mins
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Guan D'Penha · May 14, 2024

Whom is it for?

  • Business Student
  • Professionals
  • Entrepreneurs
  • Team Leads
  • Mid-Level Managers
  • First Time Managers

What will you learn?

  • Recognize and understand your own emotions along with that of others.
  • Manage and regulate your emotions effectively.
  • Develop empathy for others’ feelings.
  • Enhance communication skills through emotional awareness.
  • Build and maintain healthy relationships.
  • Use emotional information to guide decision-making.
Average Review Score:
★★★★★

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Course Content

About Instructor

Guan D'Penha

Guan has majored in Sociology and holds minors in English Literature and Psychology. She graduated from St. Andrew’s College which is affiliated with the University of Mumbai. She has previously worked with Teleperformance in various capacities. Whilst with Teleperformance, she also worked as a Fraud Analyst for a leading financial institution based in the UK. She comes with over 7 years of experience in the field of training, having worked as a Training Officer and specializes in Voice, Accent, Language, Behavioural, and Communication Skills Training.

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Course Includes

  • 1 Lesson
  • Course Certificate

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