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Understanding & Managing Stakeholders

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  1. Introduction: Understanding & Managing Stakeholders
  2. Understanding Customer Lifetime Value
  3. Mapping the Customer Experience Journey
  4. Customer Relationship Management
  5. Communicating Effectively With Customers
  6. Using Various Mediums to Communicate with Customers
  7. Recovering from Lapses, Complaint Management
  8. Understanding your Relationship with Authority
  9. Defining Relationship with your Boss
  10. The Leadership Style Framework
  11. Know your Boss’s Leadership Style
  12. Conclusion: Understanding & Managing Stakeholders

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Understanding & Managing Stakeholders Introduction: Understanding & Managing Stakeholders
Lesson 1 of 12
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Introduction: Understanding & Managing Stakeholders

Gagandeep Singh April 13, 2021

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