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    • About Us
      • Our Purpose
      • Our Team
    • Digital Learning
      • Job Aspirants
      • Growth Professionals
      • Experience GlobalGyan
    • Live Learning
      • Critical Thinking & Problem Solving
      • Make Presentation Like a Pro
      • Digital Thinking and Elasticity
      • Become a Persuasive Storyteller
    • For Corporates
    • Blog
      • ValYou Podcast
    • Contact
    Sign in

    Tag: Customer Experience

    3 Steps to Ensure that Escalation is Not the Normal Customer Experience

    Why are large organizations often unable to handle sales or customer service issues at the operating level? Why does escalation become the norm?
    Srinivasa Addepalli July 21, 2020

    Elephant, Blind Men and Customer Experience

    Everyone is right in their own way – after all, what we experience drives our perception, conclusions and our belief of the ‘Truth’.
    UshaRangarajan July 17, 2020
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